UK technology and electrical retailer, Currys, is leveraging Salesforce solutions to support its omnichannel transformation plans.
Co-op has extended its trial of age estimation technology into five of its stores in partnership with Diebold Nixdorf and Yoti.
The pilot – which is not facial recognition and does not retain or store images – now sees Co-op testing out Vynamic Smart Vision I Age Verification, a new Diebold Nixdorf solution that uses Yoti’s age estimation technology, in five of its Manchester stores, including one located within its Customer Support Centre where it first tested the tech last November.
UK big four supermarket Asda is set to deploy Salesforce technology as it looks to give “a 360-degree view of its customers, providing personalised and tailored experiences that will revolutionise the consumer grocery experience”.
Leveraging Salesforce’s full retail suite, including Commerce Cloud, Service Cloud, and Marketing Cloud, Asda says it will create a cloud first environment that “gives its 18 million customers one connected and consistent experience across every channel and device, no matter where or how they choose to interact with the brand”.
The initiative comes as the business separates from Walmart.
J.B. Hunt Transport Services and Waymo report that the latest development in their collaboration on autonomous trucking technology will include a pilot delivering goods for the former’s customer Wayfair.
This will span six plus weeks during July and August and take place along the I-45 corridor between Houston and Dallas, the location of J.B. Hunt and Waymo’s original pilot nearly one year ago.
It will be the first in-depth transportation of home furnishings retail freight between J.B. Hunt and Waymo Via (the company’s autonomous Class 8 trucking unit powered by the Waymo Driver technology).
3D Cloud by Marxent is partnering with Kingfisher to roll-out new 3D visualisation, planning, and design tech across a number of its banners.
The initiative includes a 3D kitchen, bathroom, and storage planner with virtual reality capabilities in addition to a series of mobile 3D product configurators.
Kingfisher’s B&Q and Brico Depot Romania have already launched the system in the UK, Republic of Ireland and Romania.
B&Q UK has also rolled out a line-up of intuitive, mobile first 3D product configurators for fireplaces and for the Kingfisher exclusive Atomia and Alara product lines.
Using the aforementioned tools, shoppers are able to explore, design, visualise and checkout in a single app. More sophisticated design features are available for experienced designers.
Walmart has announced plans to build four new fulfilment centres. These will implement automation technology that provides customers and Walmart+ members with access to next or two day shipping on millions of items.
Locations include McCordsville, Indiana, and Greencastle, Pennsylvania.
“Our new next generation fulfilment centre is a first of its kind for Walmart that will transform the way we ship online orders to customers,” says David Guggina, Senior Vice President, Automation, and Innovation at Walmart.
“Through our automated storage system and patent pending five step process, we’ll not only provide increased comfort for associates but also double the storage capacity and double the number of customer orders we’re able to fulfil in a day.”
Google Cloud has announced a new partnership with H&M Group which will see the Swedish multinational leverage its data analytics capabilities and sustainable global infrastructure to enhance its customer experience and supply chain enablement.
The pair will collaborate to develop an enterprise data backbone including a core data platform, data product, and advanced artificial intelligence and machine learning capabilities.
This will also include the establishment of a new data mesh to further make all types of data and events accessible from multiple sources including in-store, online, its brands ecosystem and suppliers.