Carestream Health’s focus on delivering medical imaging solutions that address customer needs has earned the company an award from Frost & Sullivan, a global market intelligence firm.
The CARESTREAM Lux 35 Detector, a lightweight, glass-free wireless detector ergonomically designed with the comfort of patients and radiographers in mind, earned the 2022 Frost & Sullivan Global New Product Innovation Award in the digital radiography detector industry. Frost & Sullivan noted the Lux 35 Detector “encompasses all of the attractive features of different digital radiography (DR) detectors in a single solution, making it the industry’s best DR detector.”
“The Frost & Sullivan Award is another validation of our research and development team’s continued success at developing solutions that incorporate cutting-edge technology to improve radiology workflow and enhance patient care,” said Dharmendu Damany, chief technology officer at Carestream. “With our first cesium iodide, glass-free Lux 35 Detector for the medical space, we provide a solution that is lightweight and provides resolution and detail, and a reduced exposure as compared with gadolinium detectors.”
Weighing about 5 lb (including the battery) the sleek 14” x 17” (35cm x 43cm) Lux 35 Detector with its glass-free sensor is Carestream’s lightest detector to date. The lighter weight makes it easier for radiographers to transport while making rounds and performing bedside exams. Also, the Lux 35 Detector has ergonomic features that reduce stress and fatigue for radiographers, allow easier positioning, and make the exam process more comfortable for patients.
The Lux 35 Detector supports image-processing options to assist radiologists, including tube and line visualization, pneumothorax visualization, EVP plus, and bone suppression. It uses Carestream’s ImageView Software powered by Eclipse for high image quality and features the X-Factor, so the detector can be shared with other compatible DRX equipment. Additionally, the Lux 35 detector battery is backwards compatible in that it works with DRX Plus Detectors and uses the same battery charger.
Carestream was the first to introduce a wireless cassette-sized detector and continues to lead the way in technology innovation by designing products and solutions that help alleviate customer pain points and make their radiology workflow easier.
“Frost & Sullivan applauds Carestream’s commitment to customer prioritization that has successfully culminated in efficient product delivery,” said Ojaswi Rana, best practices research analyst at Frost & Sullivan, which applies a rigorous analytical process to evaluate each nominee for its awards.
In its analysis, Frost & Sullivan also noted Carestream’s customer-centric philosophy permeates its daily practices. For example, Carestream’s eXceed Program ensures commitment from every employee to provide the best customer experience. The company works closely with clients, establishing long-term relationships by assessing their needs, developing solutions with roadmaps for seamless execution.